Mobile Policies

“Anti-Spam Policy” Section

This Force1 RCMobile Marketing Anti-Text SPAM Policy (“Policy”) establishes rules that govern certain of the marketing activities undertaken in connection with the Force1 RCProducts and Services (as that term is defined in the Force1 RCTerms of Use (“Terms”). Please review this Policy carefully.  This Policy, and the marketing activities undertaken in connection with the Force1 RCProducts and Services, shall be governed by all applicable Force1 RCagreements including, without limitation, the Terms and Force1 RCPrivacy Policy (collectively, the “Force1 RCAgreements”). This Policy is hereby incorporated into the Force1 RCAgreements, and any and all terms and conditions contained therein shall apply to this Policy. Where there is a conflict between the terms and conditions of this Policy and those of the Force1 RCAgreements, the applicable Force1 RCAgreements shall govern in all respects.  Capitalized terms not defined herein shall have the meaning set forth in the Terms.  IF YOU DO NOT AGREE TO THE TERMS OF THIS POLICY IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE Force1 RCProducts and Services.

The Policy / Text SPAM

Force1 RCLLC and Force1 RCLLC. (“Force1 RC,” “we,” “our” or “us”), by and through this Policy and the other Force1 RCAgreements, establishes strict procedures and requirements to avoid unsolicited, unexpected or unwanted text messages (collectively, “Text SPAM”).  Text SPAM includes text messages that are sent: (a) without obtaining the “prior express written consent” from the applicable Consumer Contacts to receive text messages, within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (the “TCPA”); (b) in violation of other applicable law; (c) in violation of current guidelines and/or Best Practices set forth by both the Mobile Marketing Association (“MMA”) and all participating mobile telephone carriers; and (d) to a Consumer Contact about a subject that the Consumer Contact did not request to be contacted about. 

No Third-Party Databases

Our clients are only permitted to use verified opt-in Customer Contact databases in connection with the Force1 RCProducts and Services. Our clients are NOT permitted to use any third-party owned lists in connection with the Force1 RCProducts and Services, whether or not legally sufficient consent has been obtained from the Customer Contacts on the applicable third-party owned lists.

Policy Enforcement

We do not tolerate Text SPAM in any way. If we suspect a violation of this Policy, we may, at our sole discretion, immediately suspend or terminate the users Account. Our Terms require clients to agree to the terms and conditions of this Policy.  In addition, upon incorporating a list of Consumer Contacts for use in connection with the Force1 RCOfferings, clients are required to represent that the list is owned by them, contains only opt-in Consumer Contacts and that they otherwise comply with the terms and conditions set forth herein, as well as the Terms.

Opt-Out / Remove / Stop/ Help/ Unsubscribe

Force1 RCendeavors to ensure that all Consumer Contacts that receive Client Messages by and through the Force1 RCProducts and Services can opt-out quickly, easily and permanently from unwanted text communications. Initially, Force1 RCrequires that all clients agree to include clear opt-out/unsubscribe information in EVERY Client Message that is sent by and through the Force1 RCProducts and Services.  As an additional measure, all Client Messages sent using the Force1 RCProducts and Services can be tracked and, as such, the applicable recipient can be removed, by Force1 RC, from the applicable sender list.  Lastly, Consumer Contacts that receive Client Messages can utilize the other options set forth below.  

Force1 RCmaintains an OPT-OUT list that restricts our clients from adding a mobile number to their list of Consumer Contacts that has previously opted-out.  If you wish to remove yourself from any Consumer Contact list, please visit https://force1rc.com/pages/contact-us. You also may reply to the Client Message that you received by using the following keyword (STP).

Finally, you may send a text message containing the word "STOP" to the number (72562 for USA), (458 000 500 for Australia), (88444 for United Kingdom), (72000 in Canada, please respond with either HELP (AIDE) or STOP (ARRET), (or 268 for New Zealand) from your mobile phone.

(Example of welcome message:  Bienvenue chez { Campaign Name } Alertes! Les messages standards et les taux des donnéespeuvents’appliquer{ Message frequency } Répondre AIDE pour de l’aide, et ARRET pour annuler.)

Please report any Text SPAM or other abuse to us directly, and include, if possible: (a) the applicable sender ID in the text message that you received; (b) your mobile telephone number (to be removed); (c) the date and time that you received the text message; and (d) the contents of the message.  You can report Text SPAM or other abuse by e-mailing us at: support@force1rc.com.

 

“Privacy Policy” Section

 

REPORT ABUSE/UNWANTED TEXT MESSAGES :You received the Text Message(s) that you used to reach the Landing Page on behalf of the Third Party Marketer featured on the Landing Page. Force1 RCendeavors to ensure that all consumers that receive text messages can opt-out quickly, easily and permanently from unwanted text message communications. You can opt-out of receiving future text messages from the featured marketer by following the opt-out/unsubscribe instructions within the text messages that you received.

In addition, you can visit https://force1rc.com/pages/contact-us. You also may reply to the Text Message(s) that you received by using the following keyword (SPAM). Finally, you may send a text message containing the word "STOP" to the number (72000 for USA), (61 458 000 500 for Australia), (88444 for the United Kingdom), (or 268 for New Zealand) from your mobile phone. In Canada, please respond with either HELP (AIDE) or STOP (ARRET).

Please report any Text SPAM or other abuse to us directly, and include, if possible: (a) the applicable sender ID in the Text Message(s) that you received; (b) your mobile telephone number (to be removed); (c) the date and time that you received the Text Messages; and (d) the contents of the Text Message(s). You can report Text SPAM or other abuse by e-mailing us at: support@force1rc.com.

If you would like further information regarding our Force1 RC Mobile Marketing Anti-Text SPAM Policy, please click here.

Personally Identifiable Information Collected

We collect your personally identifiable information when you: (a) register to purchase, or receive information regarding, Third Party Products via the Landing Page; and/or (b) send us an inquiry or complaint. We may also collect your personally identifiable information when you otherwise agree to the terms of this Privacy Policy, but do not complete the applicable registration process in full. The types of personally identifiable information that we collect via the Landing Page varies depending on the information requested by the applicable Third Party Marketer.

Use of Personally Identifiable Information

By submitting your personal information on the Landing Page, you agree that we may share such personal information with the applicable Third Party Marketer in order to complete your request for information, quotes and/or Third Party Products that you requested via the Landing Page.  You agree that the Third Party Marketer may use such personal information for any lawful purposes, subject to any restrictions contained herein. Any information that you supply directly to the Third Party Marketer shall be governed by the applicable Third Party Marketer’s privacy policy.

We may use your personal information to contact you electronically, in writing, by telephone or otherwise to provide information about certain products and services offered by Force1 RCand its marketing partners that Force1 RCthinks might be of interest to you.

We may also employ other companies and individuals to perform certain functions on our behalf. Examples include sending direct and electronic mail, removing duplicate information from user lists, analyzing data and providing marketing analysis. The agents performing these limited functions on our behalf shall have access to our users’ personal information as needed to perform their functions for us but we do not permit them to use your personal information for other purposes.

We will also use your personal information for customer service, to provide you with information that you may request and/or to contact you when necessary in connection with transactions entered into by you via the Landing Page.  We may also use your personal information for internal business purposes, such as analyzing and managing our business. We may also combine the information we have gathered about you with information from other sources. We may use third parties to help us operate our business, the Landing Page and the Text Messages or to administer activities on our behalf.

We also reserve the right to release current or past personal information in the event that we believe that the applicable individual is using, or has used, the Landing Page and/or Text Messages: (a) in violation of this Privacy Policy or any other of our operating rules, policies, price schedules and other supplemental terms and conditions or documents that may be published by us from time to time; (b) to commit unlawful acts; (c) if such information is subpoenaed or requested pursuant to a judicial or regulatory proceeding or inquiry; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any personal information pursuant to a subpoena; (d) if we are sold or acquired; and/or (e) when we deem it necessary or appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time, and Federal Trade Commission implementing regulations.

We may sell, transfer or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets or other corporate change with respect to Force1 RC. Except as stated in this Privacy Policy, or as otherwise stated at the time personally identifiable information is gathered, Force1 RCwill not provide personally identifiable information to third parties who are not under the direction and control of Force1 RC.

By registering via the Force1 RCLanding Page, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists, we retain the right to contact you via telemarketing in accordance with the Rule and applicable state do-not-call regulations.

In addition, where you provide “prior express written consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you consent to receive text messages and telephone calls, including artificial voice and pre-recorded messages and/or calls delivered via automated technology, to the telephone number(s) that you provided, from: (i) us relating to your use of the Landing Page; and (ii) the applicable Third Party Marketer relating to the Third Party Products, as applicable. You understand and agree that this consent applies even if your telephone number is a wireless number. You further acknowledge and agree that you are not required to consent to the above stated terms to gain access to the Landing Page and/or make a purchase.

Non-Personally Identifiable Information

Cookies

To enhance your experience with the Landing Page, we may use cookies. “Cookies” are alphanumeric identifiers that we transfer to your mobile device through its web browser to enable our systems to recognize your mobile device’s browser and to provide certain Landing Page-usage features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering on the Landing Page.

We use cookies to understand Landing Page and Text Message usage and to improve same.  Many mobile devices are initially set up to accept cookies, but you can reset your mobile device to refuse all cookies or to indicate when a cookie is being sent. To disable and reject certain Cookies, follow the instructions associated with your mobile device’s Internet browser. Even in the case where an end-user rejects a cookie, he or she may still use the Landing Page; provided, however, that your ability to utilize certain features of the Landing Page may be impaired. We reserve the right to retain cookie data indefinitely.

Mobile Device, Landing Page Usage and Location

We may collect certain non-personally identifiable information about you and your mobile device when you access the Text Messages and/or Landing Page.  This non-personally identifiable information includes, without limitation, the following information pertaining to your mobile device and your use of the Text Messages and/or Landing Page: mobile device platform type; SDK version; timestamp; API key (identifier for the App); App version; mobile device identifier; iOS Identifier for Advertising; iOS Identifier for Vendors; Media Access Control (MAC) address; International Mobile Equipment Identity (IMEI); the model type, manufacture and iOS version of the mobile device; your Text Messages and/or Landing Page session start/stop time and date; and the actions taken while utilizing the Text Messages and/or Landing Page.

We use the non-personally identifiable information that we collect to improve the design and content of the Text Messages and/or Landing Page.  We also may use this information in the aggregate to analyze Text Messages and/or Landing Page usage.

Behavioral Tracking

Neither Force1 RC, nor any third parties, place cookies or other tracking technology on the Landing Page that tracks users’ activities after they leave the Landing Page.

Third Party Links

The Text Messages and/or Landing Page may contain links to third-party owned and/or operated websites and, where you request products and/or services from Third Party Marketers, Force1 RCmay transfer you directly to the websites of such Third Party Marketers. Force1 RCis not responsible for the privacy practices or the content of such third-party websites including, but not limited to, the websites of our Third Party Marketers. In some cases, you may be required to provide certain information to register or complete a transaction at such third-party website. These third-party websites have separate privacy and data collection practices and Force1 RChas no responsibility or liability relating to them. We do not endorse, nor are we responsible for the accuracy of, the privacy policies and/or terms and conditions of such third-party websites. These third party entities are not affiliated with us in any way.

Third-Party Offers

Force1 RCprovides its users with the opportunity to receive special offers, products and/or services from third-parties including, but not limited to, Third Party Marketers. Where you indicate the desire to receive information, quotes, offers, products or services from a third party, your personally identifiable information that was provided during that Force1 RCinformation collection process will be shared with the applicable third party so that such third party may provide the requested material to you.  In addition, your personally identifiable information that was provided during that Force1 RCinformation collection process will be shared with the applicable Third Party Marketers.

Deleting and Updating Your Information

At your request, we will inform you of what personal information we have on file for you.  In addition, at your request, we will remove personal information that you have provided to us, or that we have collected. You may do so by contacting us via e-mail at: support@force1rc.com; provided, however, that we ask individuals to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Please be advised that deleting your personal information will only delete the personal information contained in our database.  This deletion will not change or delete personal information which may have already been shared with third parties, all as provided above in this Privacy Policy.  You will need to contact the third parties that contact you directly to change your preferences regarding their use of your personal information.

Please be further advised that, after you delete your personal information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Opt-Out/Unsubscribe

You may at any time choose to stop receiving e-mail advertising, SMS text-based marketing (where and to the extent permitted by applicable law), telemarketing and direct mail marketing from us by following the instructions at the end of the applicable marketing message or e-mail us at: support@force1rc.com.

Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your request for information, quotes, products and/or services via the Landing Page, and to respond to any inquiry submitted to us.  To opt-out of receiving Landing Page-related and inquiry response-related messages from us, you must cease requesting material via the Landing Page and cease submitting inquiries to us, as applicable.

When you submit personally identifiable information to Force1 RC, you have opted-in to request that we share your personal information with Third Party Marketers to receive marketing communications. When contacted by any of these Third Party Marketers, you should notify them directly of your choices regarding their use of your information.

Minors

Individuals under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age) are not permitted to use and/or submit their personal information via the Landing Page.  We do not knowingly solicit or collect information from visitors under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age).  We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

Security

We endeavor to safeguard and protect our users’ personal information.  When users make personal information available to us, their personal information is protected both online and offline (to the extent that we maintain any personal information offline).  The privacy of your personal information is very important to us.  When our registration process asks users to submit sensitive information (such as credit card information), and when we transmit such sensitive information, that sensitive information is encrypted and is protected with Secure Sockets Layer (“SSL”) encryption software.

Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not accessible to the public. The servers that we store personal information on are kept in a secure physical environment. We also have security measures in place to protect against the loss, misuse and alteration of personal information under our control. Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols or data transmission over the Internet can be guaranteed to be 100% secure.

Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of the network, our servers, databases or other hardware or software may constitute a crime punishable by law.  For the reasons mentioned above, we cannot warrant that your personal information will be absolutely secure. Any transmission of data at or through the Landing Page is at your own risk.

Only employees or third-party agents who need personal information to perform a specific job are granted access to our users’ personal information. Our employees are dedicated to ensuring the security and privacy of all user personal information. Employees not adhering to our firm policies are subject to disciplinary action. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

Changes to Privacy Policy

We reserve the right to change or update this Privacy Policy at any time by posting a notice on the Landing Page that we are changing our Privacy Policy. If the manner in which we use personal information changes, we will notify users by: (a) sending the modified policy to our users via email; and/or (b) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner and we will only use your information in this different manner where you opt-in to such use.

Contact Us

If you have any questions regarding this statement, or would like more information on our privacy practices, please e-mail us at support@force1rc.com.