Awesome Drone, even better customer service.
I bought a UFO 4000 for my granddaughter for Christmas and had so much fun watching her with that I got jeaulous and bought me the F200SE Shadow Hex. When I received it I immediately charged both batteries and put new AA batteries into remote then went to test my new drone but it would not work. I tried to consult the manual to determine the issue but it did not clearly explain why I was getting the signals that I was receiving. I sent an e-mail to customer service at around 6:00pm on a Friday advising them of the issue and also told them that I was going to purchase brand new AA batteries from the store and try that just in case. In the half hour that it took me to get the new batteries and have them installed and retest my drone customer service had already replied with what they thought the issue might be if was not the batteries. This was an actual personalized reply that was addressing my statements, it was not a general bulk reply email; I was totally impressed. It turns out that the batteries that I had taken straight out of the package were apparently past their shelf life, the brand new fresh batteries solved the issue and I was the able to begin my pilot training.
The Drone:, Ok, this thing is FAST!!!! I am new to drones, my granddaughters was the first one I had ever seen up close. I let this thing get away from me within the first few seconds, thankfully it clipped a tree branch which brought it down and kept me from losing it. This drone hit the branch about 20'…
|Like our custom design?||
Rated 4 out of 5
|Is it fun (as a gift or to play with)?||
Rated 5 out of 5
|Do you think the price was right?||
Rated 5 out of 5